Continue to hold the volume-up button. For more info, see How to prepare your Surface for service. The drive you select will be formatted and any existing data on this drive will be lost. I can use your ISO file for now but it would be a huge help if you could explain how to make a bootable iso from the original files or an already created bootable pendrive so I can do it on my own when/if an update is released. Two hours before I created the bootable iso file. Select Continue. I'll read up on " Turn off your Surface. Does Microsoft repair the Surface I have sent in, or does it replace the device. If it's not working on 3 different computers, 3 different USB drives something isn't working right or was tested before releasing this latest version. Using Microsoft Surface Data Eraser Step 1:Connect the bootable USB containing Surface Data Eraser to your Surface device. The bootable USB will be ready in less than 5 minutes on most modern PCs. Just don't want to waste hours trying to format this Surface Go tablet to send it in for repair. Run the DataEraserSetup.msi installation file that you downloaded from the Microsoft Download Center. The drive is 256GB. Be sure to format the usb as fat32 before you copy over the recovery image. Once the bootable USB is ready, you will see the Success message. Booting the Microsoft Surface Data Eraser USB stick. If you have suggestions related to this documentation, please let us know here and we will submit them for review. This version of Surface Data Eraser adds support for the following devices: This version of Microsoft Surface Data Eraser adds support for Surface Go. Please guide me 4 6 comments Best Add a Comment pmit09 10 mo. For information about the changes provided in each new version, see the following notes: This version of Surface Data Eraser includes bug fixes. ***> wrote: Yes sir it worked very well as it was intended.Thax very much sir. d. Release the Volume Down button. to your account. And before we tell you how to create a bootable USB of Microsoft Surface Eraser tool, please keep in mind that the tool doesnt work third-party devices. When you run Surface Data Eraser on the Surface Data Eraser USB drive, a log file is generated in the SurfaceDataEraserLogs folder. Select Success. You must accept the license terms to continue. The Microsoft Surface Data Eraser is compatible with the following device only. Select Continue to acknowledge that you have a USB drive of at least 4 GB connected, as shown in Figure 2. :::image type="content" source="images/microsoft-surface-data-eraser/fig2-continue.png" alt-text="Figure 2. my surface book 2 is stuck at windows logo (is it called boot loop?). Microsoft Surface Data Eraser enables you to wipe stored data from your Surface device directly from a USB stick. And if you try a Linux Distro such ashttps://linuxmint.com/ Opens a new windowthen it will be able to install because Linux comes with all the drivers you are likely to need. Choose x64 (for 2021+ devices only) for 2021 or newer devices, choose x64 for 2020 and older devices or ARM64 for Surface Pro X from the Architecture Selection page, as shown Figure-3. Dell rebuild via PXE boot 'no bootable device found", https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser. Press and hold the volume-up button on your Surface, and, at the same time, press and release the power button. We have gone through our first lifecycle of Surfaces in our environment and removing he drives before disposal is not that simple of a proposition. and downloaded the shared link name of the file is MSDE_bootable_v3.48.139.0, Onedrive link Microsoft Surface Data Eraser is periodically updated by Microsoft. Download Microsoft Surface Data Eraser - MajorGeeks That is if the SSD is OK. Might I suggest:https://community.spiceworks.com/topic/2142998-new-purpose-for-an-old-surface. To continue, press Y (this action runs Microsoft Surface Data Eraser and removes all data from the storage device) or press N (this action shuts down the device without removing data). @jans-at . But you want to create iso file correct . Continue to hold the volume-up button. Surface Pro 4 no recognized drives - Dell Hardware As to the partitions, you need to delete all of them during the install and the installation will recreate them. https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa. Partition to be erased is displayed in Microsoft Surface Data Eraser. insert USB 4gb pendrive into usb port. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. 3. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. This issue occurs because some Surface Devices with 1TB drive configuration use Storage Spaces technology to combine two 512-GB drives into a single drive. Upgradujte na Microsoft Edge, abyste mohli vyuvat nejnovj funkce, aktualizace zabezpeen a technickou podporu. Select Complete to finish the USB creation process, as shown in Figure 5. :::image type="content" source="images/microsoft-surface-data-eraser/fig5-complete.png" alt-text="Complete the Microsoft Surface Data Eraser tool"::: Tool doesn't format USB drive. Just fails after 5% bar #4124 - Github document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Securely Erase Data On Microsoft Surface With Surface Data Eraser Tool, Download PC Repair tool to quickly find and fix Windows errors automatically. MS Surface Go has been sent in. Press and release the power button. A Microsoft Surface Data Eraser USB stick requires only the ability to boot from USB. Choose the account you want to sign in with. [!TIP] Report abuse Report abuse . using windows 10 adk and winpe adds on files. files.zip, then copy both files Oscdimg.exe and MakeWinPEMedia.cmd to this location C:\Windows\System32, type below line in CMD with admin rights Multiple Surface Pro 4 Not booting to Microsoft Surface Data Eraser Microsoft doesnt have physical destruction capabilities. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. See Recovery options in Windows 10 for more information. Have you If you can turn on your Surface Duo, reset it to factory settings before you send it to us for service. Just strange that all 3 computers do the same thing. is my ssd dead? : r/Surface - Reddit reason not to focus solely on death and destruction today. The Microsoft Surface Data Eraser script detects the storage devices that are present in your Surface device and displays the details of the native storage device. These models include: Internal components can'tbe serviced individually. "We couldn't find any drives. Separate option for 2021 and support for newer devices including Surface Laptop Studio, Surface Pro 8, and Surface Go 3. If I don't get this resolved soon, I'm just going to send in this Surface Go. @jans-at .You already created bootable pendrive. You signed in with another tab or window. [!IMPORTANT] USB thumb drive selection. extract the folder "usbimage.zip" using winrar or winzip If your device does not boot to USB using these steps, you may need to turn on the Enable Alternate Boot Sequence option in Surface UEFI. Someone suggested copying contents of UsbImage.zip to USB after making it bootable doesnt work either: I just get a command prompt after UEFI boot on X: drive, which doesnt accept keyboard inputs. After you create a Microsoft Surface Data Eraser USB stick, you can boot a supported Surface device from the USB stick by following this procedure: [!NOTE] I was told I can try to delete partitions but idk if its an SSD issue and idk what the right call is.. The UEFI BIOS will also show the boot order. downloading link for few ARM64bit surface pro devices This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. After the creation process is finished, the USB drive has been formatted and all binaries are copied to the USB drive. Note The image and deployment tools that are used must be based on the Windows 10, version 1703 (Spring Creators) update or a later Windows 10 update. tried using the Microsoft Surface Data Eraserto wipe and rebuild the partitions first? I've tried 3 different USB thumb drives with the same outcome. also need to make sure that you've turned off secure boot for the Surface Pro 4 or it will never boot from a third party bootable USB or .ISO image. Find out how the Microsoft Surface Data Eraser tool can help you securely wipe data from your Surface devices. Tried imgburn but I don't know which boot files are required, @jaxne . If you pressed Y in step 6, due to the destructive nature of the data erasure process, another dialog box is displayed to confirm your choice. "There was a problem recovering your PC" when recover from a drive Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. Data eraser tool fails on either 5% or 10%; tried on both USB 2.0 & 3.0 To learn more about the data wiping capabilities and practices Microsoft uses during the service process for Surface, see Protecting your data if you send your Surface in for service. Select Build to begin the Microsoft Surface Data Eraser USB creation process, as shown in Figure 1. Prepare a Surface device to be sent for repair. Just fails after 5% bar, devices/surface/microsoft-surface-data-eraser.md, https://docs.microsoft.com/en-us/surface/microsoft-surface-data-eraser, https://drive.google.com/file/d/1-90wbQ0uqBUq_RhsKjS3OwqoQsN6Gb0-/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59pWA6JRKo8QkUwQE3?e=bT1yuD, https://1drv.ms/u/s!AmZoRRusRV59pWIFnpHuyM7klxFe?e=dWxkwa, https://1drv.ms/u/s!AmZoRRusRV59tiVtKmuA3opMI-aV?e=Pjry1Z, https://drive.google.com/file/d/1svQJHtMfh-krQt9DNvyUg07m_MRhxBbj/view?usp=sharing, https://1drv.ms/u/s!AmZoRRusRV59tiYmA7NIevbMlxZC?e=fksi89, https://github.com/notifications/unsubscribe-auth/A7HLH7T73IZFJES45XR455DXCU5F7ANCNFSM4HZO5FEQ, Version Independent ID: 725c2d4a-5397-6c67-7605-93a8cd40cf08. Microsoft Surface Data Eraser uses the NVM Express (NVMe) format command to erase data as authorized in NIST Special Publication 800-88 Revision 1. d. Release the Volume Down button. Microsoft Surface Data Eraser is periodically updated by Microsoft. The Microsoft or Surface logo appears on your screen. b. b. I bought and confirmed I had a USB 3.0 thumb drive. This version of Surface Data Eraser includes: This version of Surface Data Eraser includes bug fixes and adds support for: This version of Surface Data Eraser adds support for: This version of Surface Data Eraser is compiled for x86 and adds support for the following devices: This version of Surface Data Eraser includes bug fixes. Privacy Policy. Select Success. method 1 Select Complete to finish the USB creation process, as shown in Figure 5. and our Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Confirm USB drive of at least 4 GB is connected. Bonus Flashback: April 28, 1998: Spacelab astronauts wake up to "Take a Chance on Me" by Abba (Read more Last Spark of the month. You can read more about Surface UEFI boot configuration in Manage Surface UEFI Settings. c. Press and release the Power button. Then, take steps to erase all data from the Surface. When a Surface device is returned to a Microsoft Service Center it goes through a data wipe process to ensure that the devices data is erased. c. Press and release the Power button. using windows 10 adk and winpe adds on files. Prepare a Surface device to be sent for repair. Step 1: Visit this page of Microsoft to download the Surface Data Eraser installer. Microsoft Surface Data Eraser is a tool that boots from a USB stick and allows you to perform a secure wipe of all data from a compatible Surface device. Dism /Online /Cleanup-Image /StartComponentCleanup 2300 - The surface is able to boot into the ISO to clean install windows, but there are no drives found where you would normally select which drive to install the OS on.
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